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Terms and Conditions

Welcome to the website of Alma Senses. By accessing and using this website and making purchases through our online store, you are agreeing to our Terms and Conditions. We recommend reading this page carefully to ensure a safe and informed experience.

1. Company Identification

Alma Senses is owned by [Company Name], based in [Full address], NIF [Tax Identification Number]. For any questions or support, you can contact us via email info@almasensesconcepts.com or by phone [Phone number].

2. Conditions of Use

Access to the site is permitted on a temporary basis and we reserve the right to modify or remove content without prior notice. When using our website, commits to:

  • Use the website exclusively for legal purposes and respect the rights of third parties.
  • Do not attempt to access restricted areas or server systems in an unauthorized manner.
3. Products and Services

Alma Senses offers a variety of products and services, including beauty products, decorative items and personalized experiences, such as electric bike and electric surfboard rental. All products are described with maximum accuracy, but we reserve the right to correct any errors in the descriptions, prices or images.

4. Prices and Payments

All prices are shown in [coin] and include VAT at the legal rate in force. Prices may be changed without prior notice, but changes will not affect orders already confirmed. We accept the following payment methods: [Accepted Payment Methods]. All payments are processed securely, using the latest data protection technologies.

5. Shipping and Delivery

Orders are processed and shipped according to product availability and the selected shipping method. Estimated delivery time will be indicated at the time of purchase. Alma Senses is not responsible for delays caused by third parties (for example, carriers). Shipping costs and any additional fees will be calculated at checkout.

6. Returns and Refunds Policy

The customer has the right to return products within 14 days after receipt, as long as the products are in perfect condition, no signs of use and in original packaging. To initiate a return, contact us via info@almasensesconcepts.com. Once the return is confirmed, the refund will be processed to the original payment method.

7. Experiences and Services

For personalized experiences and services, such as bicycle or electric surfboard rental, reservation must be made in advance. Changes or cancellations must be communicated with at least [x days/hours] in advance. Alma Senses reserves the right to cancel or reschedule experiences due to weather conditions or safety reasons.

8. Intellectual Property

All content present on the website, including texts, images, graphics and logos, is the property of Alma Senses or its suppliers and is protected by copyright and intellectual property laws. Reproduction is prohibited, unauthorized distribution or use of any content.

9. Limitation of Liability

Alma Senses is not responsible for any direct damages, indirect, accidental or consequential damages that result from the use of or inability to use our website. Our liability will be limited to the value of the purchase made, if applicable.

10. Modification of Terms and Conditions

Alma Senses reserves the right to modify these Terms and Conditions whenever necessary, to reflect changes to our services or applicable legislation. Any changes will be posted on this page and will be effective immediately upon posting..

11. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law. In case of dispute, the parties agree to submit to the competent courts of Faro.

For questions or queries related to the Terms and Conditions, contact us via email info@almasensesconcepts.com.

Last updated: 05/11/2024