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Alternative Resolution in case of Disputes
According to Law No.44/2015, of 8 September 2015, We have disclosed all entities for alternative dispute resolution that can be contacted in case of conflict, in the purchase of a product or service referenced on this website.
Refer, that when necessary, This solution compared to the judicial way is, normally, faster, less protocol and less expensive.
This way, If it has been dissatisfied and intends to expose your situation you can make it contacting an alternative dispute resolution entity.
Alternative resolution entities in case of disputes:
CNIACC – National Center for Information and Arbitration of Consumer Conflicts
Ible – Information center, Mediation and arbitration of consumer conflicts of the Algarve
CACCDC – Consumer Conflict Arbitration Center of the Coimbra District
CACCL – Lisbon Consumer Conflict Arbitration Center
CICAP - Porto Consumer and Arbitration Center
Chosen – Vale do Ave Valley Consumer Conflict Arbitration Center / Tribunal Arbitral
CIAB - Information Center, Mediation and arbitration of consumption (Consumer Arbitral Court)
CACC-EM-RAM Consumer Conflict Arbitration Center
CASA – Automobile Sector Arbitration Center
Cimpas - Information Center, Insurance mediation and provision
More information on the consumer portal - www.consumidor.pt
